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Service and Rates


Kat and Dogs Ohio provides services to the following Cleveland Ohio east side suburbs: Eastlake, Kirtland, Wickliffe, Willowick, Willoughby Hills, and Willoughby.  


Services offered:
  • Care for dogs & cats                    
  • Neighborhood walks (for dogs who walk well on leash)
  • Indoor play time
  • Litter box duties
  • Administer medications 
  • Water plants-if its less then 5 minutes (vacations/business trips)
  • Bring in mail/newspaper/garbage cans (vacations/business trips)
 
  Rates:
  • Short visit: about 10-15 min, $15.00/visit
  • Standard visit: about 20-30 min, $20.00/visit
  • Nail trims, ear cleanings, etc.: starts at $15.00/dog/cat
  • Holiday surcharge: $10.00/visit or service                                  (Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve & Day, & New Years Eve & Day).

*Price(s) are are subject to change.
*Please make checks payable to Kat and Dogs Ohio


Kat & Dogs Ohio Policy Agreement



  • Initial consults for new clients are always free, however if an appointment is canceled last minute or without notice a $10.00 rescheduling fee will be charged. If a second consult is canceled last minute or without notice, services will no longer be available.

  • As a client of Kat and Dogs Ohio, I agree that, in addition to my fee to Kat and Dogs Ohio, I am responsible for any charges accumulated and/or incurred by prior arrangements with my pet(s) or any additional services not performed by Kat and Dogs Ohio.

  • If an individual(s), other then Kat and Dogs Ohio, has a set of keys/access to your house while you are away, Kat and Dogs Ohio is not responsible for any damages, theft, injury/illness to your pet(s), and/or death of your pet(s).

  • For the safety of all pets, Kat and Dogs Ohio DOES NOT job share with the pet owner's friends and/or family members. If this happens, services will be terminated

  • Keys/garage codes will be kept safe with your pet sitter, and out of sight of the public. A $10.00 fee will be charged each time a special trip is required to pick up a set of keys.

  • If an emergency situation occurs where the pet sitter is unable to care for your pets, it is the pet owner's responsibility to retain a last minute care taker.

  • If Kat and Dogs Ohio is unable to contact the pet owner in an emergency, you will allow the pet sitter to use their best judgment in caring for your home and pets.  

  • There is a $10.00 surcharge per visit/service for the following holidays: Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve & Day, & New Years Eve & Day.

  • In the event that you need to cancel services, please do so at least 24 hours in advance otherwise  there will be a minimum $20.00 cancellation fee-your fee will be determined based on services canceled within the 24 hour window.  A credit will be given if your  cancellation  is related to weather or illness ONLY if your sitter isn't already on their way to your house or is currently at your house when you cancel.  NO REFUNDS WILL BE GIVEN.

  • Kat and Dogs Ohio takes cash, check, or credit card (online only) for payment, which is due at the beginning of service. All services are on a first come, first serve basis.

  • In order to accommodate the number of requests, exact visit times are not guaranteed but will be within a two hour window of your choice.

  • While we strive to accommodate all requests, last minute visits may not always be available.

  • For the health and safety of your cats, a minimum of one visit a day is required.

  • Please make sure your pets are healthy and are on flea/tick preventative. If your pets are contagious, have fleas, or other parasites services will not be provided.

  • For dogs who walk well on leash, please have a 4-6 foot leash and an appropriate collar and/or harness with ID for your dog to enjoy a neighborhood walk. As a safety precaution, retractable leashes will not be used and our time outside will be kept short if temperatures are below 30 degrees or above 80 degrees and/or if there is heavy rain or snow.

  • Should a visit extend longer then expected, you will be charged a $5.00 surcharge/visit for each additional 15 min.

  • Please keep driveways, walk ways, etc. clear of snow & ice for everyone's safety. If not cleared, services may not take place. There is a $15.00/visit surcharge should we need to shovel enough snow in order to pull into your driveway.

  • I agree not to hold Kat and Dogs Ohio and its staff liable for any damage, injury, illness, and/or death while they are on my property.

  • In the event of illness or injury of my pet, I give my permission for the pet sitter to take action at the owner’s expense.

  • I, the pet's owner, give permission for Kat and Dogs Ohio, who is certified in pet first aid/CPR, to give aid if my pet(s) is in distress. I agree not to hold Kat and Dogs Ohio responsible for any illness, injury, death, and/or damages while attempting to save my pet(s)'s life. Kat and Dogs will do transportation of pets for emergency medical care only.

  • I, the pet’s owner, give permission for Kat and Dogs Ohio to photograph my pet(s) to use on the websites.

  • I am aware that Kat and Dogs Ohio is not certified in pet grooming/training, but is very knowledgeable in the fields.

  • If pet(s) show signs and/or becomes aggressive, services may be terminated.

  • Kat & Dogs Ohio’s staff is trained in animal care and is insured/bonded.

  • Kat and Dogs Ohio reserves the right to refuse services to any client, for any reason, at any time.